Date: _______________ Time: _______________ Test No.: __________ Expert No.: __________

Feedback Questionnaire

Please rate your satisfaction with these aspects of the security application Enigmail you have just finished working with, by circling the most appropriate number.

1. Installing the application Enigmail. Very easy  3   2   1   0   1   2   3  Very hard
2. Quality of Key Wizard. Very good  3   2   1   0   1   2   3  Very poor
3. It is easy to find help/tutorials. Very easy  3   2   1   0   1   2   3  Very hard
4. The quality of documentation. Very good  3   2   1   0   1   2   3  Very poor
5. Appearance of Enigmail. Very good  3   2   1   0   1   2   3  Very poor
6. Consistency of the application. Very consistent  3   2   1   0   1   2   3  Very inconsistent
7. How important is it to you to understand how exactly Enigmail works? Very important  3   2   1   0   1   2   3  Not a bit
8. This application cares about my satisfaction as a client. Yes, very much.  3   2   1   0   1   2   3  No, not at all.
9. How relevant are the features Enigmail provides to you? Very relevant.  3   2   1   0   1   2   3  Not relevant at all.
10. Overall impression of application Enigmail. Very good  3   2   1   0   1   2   3  Very bad
11. How likely are you to use this application later? Definitely  3   2   1   0   1   2   3  Never
12. How likely are you going to use the signing feature later? Definitely  3   2   1   0   1   2   3  Never